Introduction Important
Duni88 is one of Bangladesh's most trusted online gaming platforms. We treat every user's privacy with the utmost importance. This Privacy Policy explains how duni88 collects, stores, and uses your personal information.
This Privacy Policy applies to you from the moment you create an account on duni88. We believe transparency is the foundation of trust — no hidden terms, no complicated language. We do exactly what we say.
This policy has been drafted in compliance with international data protection law (GDPR) and relevant information technology laws in Bangladesh. duni88 never sells your personal data or shares it with unauthorized third parties.
In brief: duni88 uses your data solely to provide you with a better experience. Your personal information is never shared with any third party without your consent.
What Information We Collect
We collect various types of information when you register and use duni88's services. This data is used solely to provide you with a safe and improved experience. The table below details the information collected by duni88:
| Type of Data | Example | Reason for Collection |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | KYC Verification & Age Confirmation |
| Contact Information | Mobile number, email address | Account Confirmation & Support |
| Financial Information | Mobile Banking/Nagad number, transaction history | Payment Processing |
| Technical Information | IP address, device information, browser | Security & Fraud Prevention |
| Gaming Activity | Game history, bet amounts, wins and losses | Responsible Gaming Monitoring |
duni88 never stores your password, full bank card number, or any other highly sensitive financial information.
How Your Information Is Used
Duni88 is fully transparent about how your data is used. We only use your information for the purposes clearly stated in this policy. Your data is never sold to advertisers or third-party marketing companies.
- For account creation, verification, and management.
- To process deposit and withdrawal transactions.
- To monitor gaming activity and ensure responsible gaming.
- To detect and prevent fraud, money laundering, and other illegal activities.
- To deliver a personalized gaming experience tailored to your preferences.
- To provide support services and resolve your issues.
- To keep you informed about duni88's promotions and bonus offers.
- To fulfill legal obligations and meet our responsibilities to regulatory bodies.
Your Control: You can opt out of duni88's marketing communications at any time. Contact our support team and we will action your request within 24 hours.
Data Sharing & Third Parties Important
Duni88 never sells your personal data. In certain limited cases, restricted information may be shared with trusted third parties — always for the purpose of serving you and always under strict confidentiality agreements.
- Payment providers: To process transactions through payment services such as Mobile Banking, Nagad, and Rocket.
- Game Provider: Licensed software provider for game operations.
- Legal Authority: In cases of court orders or legal obligations.
- Security services: To detect fraud and ensure cybersecurity.
- KYC Verifier: Authorized providers for identity verification services.
All of duni88's third-party partners are bound by strict confidentiality agreements. They may only use your data for specified purposes and cannot share it elsewhere.
Data Protection Measures
Duni88 protects your data using the most advanced technology available. Our security infrastructure is built to international standards and regularly audited by independent third parties. Every transaction and session is fully encrypted.
- All data transmissions are secured with 256-bit SSL/TLS encryption.
- Passwords are stored using bcrypt hashing — no one can view your password.
- Two-Factor Authentication (2FA) is available for an added layer of account security.
- Server data is regularly backed up and stored in encrypted storage.
- An automated alert system is triggered for suspicious logins or transactions.
- 24/7 security monitoring and incident response team on standby at all times.
In the event of a security breach, duni88 will notify affected users within 72 hours and take immediate remedial action.
Cookie Policy
Duni88 uses cookies on its website and app. Cookies are small text files stored on your device that help improve your browsing experience. On duni88, cookies make your experience smoother and more personalized.
- Essential cookies: To maintain login sessions and ensure account security.
- Functional Cookies: To remember your language and preferences.
- Analytics cookies: Collecting usage data to improve platform performance.
- Marketing cookies: To show you relevant offers based on your preferences — this can be turned off.
You can delete or disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain duni88 features.
Your Privacy Rights Priority
As a duni88 user, you have full control over your own data. We respect these rights and fulfill all requests within a maximum of 30 days.
Right to Access Your Data
You can request to view all the personal information duni88 holds about you.
Right to Rectification
Please contact support to correct any inaccurate or incomplete information.
Right to Erasure
You can request deletion of your data after your account is closed.
Right to Object to Processing
You may object to your data being used for marketing or other specific purposes.
Right to Data Portability
The ability to receive your data in an easily readable format.
Right to Restrict Processing
Request to temporarily suspend the processing of your data under specific circumstances.
Data Retention Period
Duni88 does not retain your data longer than necessary. All information is stored while your account remains active. After account closure, certain data may be kept for a defined period to meet legal obligations.
- Transaction records: retained for up to 5 years (as required by law).
- KYC documents: up to 3 years after account closure.
- Gaming activity data: up to 2 years.
- Cookies and session data: 30 days to 1 year.
- Support contact: up to 2 years.
Please note: Once the retention period expires, duni88 automatically and securely deletes your data. No action is required on your part.
Child Protection Policy
Duni88 strictly prohibits registration by anyone under the age of 18. We place the highest priority on children's privacy and safety. duni88 does not knowingly collect or store any data from minors.
If a parent or legal guardian discovers that their child has created an account on duni88, please contact our support team immediately. We will promptly close the account and delete all associated data.
duni88's KYC verification process effectively prevents minors from registering. No account is activated without age verification.
Contact & Complaints
If you have any questions, comments, or complaints about this Privacy Policy, please contact duni88's data protection team. We take all requests seriously and respond within a maximum of 7 business days.
- Email: [email protected]
- Live chat: available 24/7 through the duni88 website.
- Response time: typically within 24–48 hours.
If this Privacy Policy is updated, duni88 will notify users in advance via email or an on-platform notice. The effective date of any changes will be clearly stated.
Policy Updates: duni88 reserves the right to update this Privacy Policy at any time. The latest version will always be available on this page.